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PRIVACY POLICY 

Effective Date: August 20, 2024

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At Postscripty, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, sign up for a free sample, or use our handwritten direct mail services. By using our website or services, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We collect the following types of information to provide you with the best possible service:

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1.1 Personal Information: When you place an order or contact us, we may collect personal information, including but not limited to:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information (processed through safe, verified third-party payment providers)

  • Client or recipient information (such as mailing addresses for card recipients)

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1.2 Non-Personal Information: We may also collect non-personal information automatically when you interact with our website, such as:

  • IP address

  • Browser type and version

  • Time zone setting

  • Browsing behavior and pages visited on our website

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2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Personalize and improve your experience on our website

  • Provide customer support and respond to inquiries

  • Send you important updates related to your order or account

  • Conduct internal analytics to better understand our customers and improve our services

  • Comply with legal obligations

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3. Sharing Your Information

We value your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

3.1 Service Providers: We work with third-party service providers, such as payment processors, shipping carriers, and hosting platforms, to help fulfill your orders and improve our services. These providers are obligated to handle your information securely and only use it for the services they provide to us.

3.2 Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests (such as a court order or subpoena).

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4. How We Protect Your Information

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

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5. Your Rights and Choices

You have the right to:

  • Access your personal information and request a copy of the data we hold about you.

  • Correct any inaccuracies in your personal information.

  • Delete your personal information, subject to legal obligations.

  • Opt-out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

  • Opt-out of direct mail communications at any time by contacting us directly with this form.

To exercise these rights, please contact us here.

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6. Free Sample Request

When you provide your mailing address for the purpose of receiving a free sample from Postscripty, we will only use this information to fulfill your request. We will not share or sell your mailing address for any other purpose. You agree to receive direct marketing materials from Postscripty, but you can opt out at any time, hassle-free, by contacting us directly here. 

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7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookie settings through your browser, but disabling cookies may affect certain features of our website.

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8. Children’s Privacy

Postscripty does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete it as soon as possible.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the new effective date. We encourage you to review this policy periodically.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us here. 

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Thank you for trusting Postscripty with your handwritten direct mail needs. We are committed to protecting your privacy.

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