Terms & Conditions
Effective Date: August 20, 2024
Welcome to Postscripty! By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, do not use our website or services.
1. General Terms
1.1 Acceptance of Terms: By using the Postscripty website, creating an account, requesting a free sample, or purchasing our handwritten direct mail services, you agree to these Terms and Conditions and any policies referenced herein, including our Privacy and Cookie Policies.
1.2 Eligibility: You must be at least 18 years old to use this website or order our services. By using our services, you confirm that you meet this requirement.
2. Services
2.1 Handwritten Direct Mail Services: Postscripty provides custom handwritten direct mail services, including greeting cards, postcards, and other mail items designed, printed, and mailed on your behalf. These services are subject to the specific details outlined in your order.
2.2 Free Samples: We may offer free samples of our products. Requests for free samples must comply with the terms outlined in our Privacy Policy.
2.3 Cancellation Policy: Orders can only be canceled prior to the printing and mailing process. Once production has begun, cancellations are not allowed. Free sample requests cannot be canceled once the sample has been processed for shipping.
2.4 Refund Policy: We do not offer refunds once an order has been approved, printed, and mailed. We will, however, allow cancellations before the printing process begins. Please carefully review your order and proof before submitting it for production.
3. Payment
3.1 Payment Terms: Payment is required at the time of placing your order. We accept major credit cards and other forms of electronic payment through secure third-party providers. All prices are listed in [Insert Currency], and you are responsible for any taxes or fees applicable to your purchase.
3.2 Subscriptions: If you choose a subscription service (monthly, quarterly, or holiday campaigns), you will be billed automatically according to the frequency you select. You may cancel the subscription at any time, but cancellations will only apply to future billing periods.
3.3 Payment Processing: We accept most major credit cards, debit cards, and PayPal. We use third-party payment processors to handle all transactions securely. By submitting your payment information, you authorize Postscripty and our payment processor to charge your card or other payment method for the agreed amount. Postscripty reserves the right to store your payment information, and all transactions are handled using encryption and industry-standard security protocols. You agree to provide accurate, current, and complete payment information when placing an order. If a payment is declined or fails, your order will not be processed until a valid payment method is provided.
3.4 Card on File: We store credit card information on file for orders and subscriptions. This is to allow us to update your quantity based on the number of clients' names and addresses you upload or update. You may see multiple payments go through if you update or change your quantity or subscription.
3.5 Errors: If you believe a payment has been made in error, contact us immediately here.
4. User Accounts
4.1 Account Creation: To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.
4.2 Account Termination: We reserve the right to terminate your account or restrict your access to the website at our discretion, for reasons including but not limited to violation of these Terms and Conditions, suspected fraudulent activity, or failure to comply with applicable laws.
5. Intellectual Property
5.1 Ownership: All content on the Postscripty website, including but not limited to text, graphics, logos, images, card designs, and software, is the property of Postscripty or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent.
5.2 Use of Materials: Any unauthorized use may result in the termination of your right to use the website. Legal action will be taken in appropriate cases.
6. Limitation of Liability
6.1 No Warranty: While we strive to provide high-quality services, Postscripty provides the website and services "as is" and makes no warranties, either express or implied, regarding the accuracy, reliability, or availability of the website or services. We do not guarantee that the website or services will be uninterrupted or error-free.
6.2 Limitation of Liability: To the fullest extent permitted by law, Postscripty shall not be liable for any damages arising from your use of the website or services, including but not limited to direct, indirect, incidental, punitive, or consequential damages, even if we have been advised of the possibility of such damages.
6.3 Disclaimer: Any free samples provided by Postscripty are offered "as is" with no guarantee of their suitability for any particular purpose. We are not responsible for any delays, errors, or damages related to the mailing or receipt of orders or free samples.
7. Shipping and Delivery
7.1 Domestic Shipping: All orders are processed and shipped within the timeframes specified on our website. We are not responsible for any delays caused by postal services or other shipping carriers.
7.2 International Shipping: Postscripty does not currently offer international shipping. All orders must be sent to addresses within the United States. If you upload international addresses, we will flag them, alert you, and not send to these clients.
8. Modifications to the Terms and Services
8.1 Changes to Terms: We may update these Terms and Conditions from time to time. Any changes will be posted on this page with the new effective date. By continuing to use the website and services after changes are made, you agree to be bound by the revised terms.
8.2 Changes to Services: Postscripty reserves the right to modify, suspend, or discontinue any part of the services, at any time, with or without notice.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Georgia, USA, without regard to its conflict of law principles. Any legal action or proceeding related to your use of the website or services will be brought exclusively in the courts located in Georgia, and you consent to the jurisdiction of such courts.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us here.
Thank you for choosing Postscripty for your handwritten direct mail needs. We appreciate your business!